Shipping + Returns

Shipping - what to expect

All items ship for free!
 
We will ship your order within 5 business days via USPS or FedEx, unless otherwise specified. Your item may then take approximately 2-5 days to arrive on your door step.
 
**COVID DISCLAIMER:  There are currently lots of delays in shipping services, and we can not guarantee how fast a package will get to you once it leaves our shop**
 
Custom orders, including all personalized art, will be shipped within 2 weeks of purchase, as they are one-of-a-kind and made just for you with extra love.

 

I gladly accept returns, exchanges, and cancellations

  • Contact me within 14 days of delivery
  • Ship items back within 30 days of delivery
  • Request a cancellation within 1 hour of purchase

All sales of custom made goods are final.  Returned merchandise must be in its original condition to be eligible for a refund.  Refunds on returned items are for the list price only, any cost of shipping upgrades such as expedited shipping or international shipping charges are non-refundable

Please contact Stephanie with any requests or questions: stephanie@highlandridgedecor.com

Returns will be processed within 3 business days after merchandise is received