Shipping + Returns
Shipping - what to expect
All items ship for free!
We will ship your order within 5 business days via USPS or FedEx, unless otherwise specified. Your item may then take approximately 2-5 days to arrive on your door step.
**COVID DISCLAIMER: There are currently lots of delays in shipping services, and we can not guarantee how fast a package will get to you once it leaves our shop**
Custom orders, including all personalized art, will be shipped within 2 weeks of purchase, as they are one-of-a-kind and made just for you with extra love.
I gladly accept returns, exchanges, and cancellations
- Contact me within 14 days of delivery
- Ship items back within 30 days of delivery
- Request a cancellation within 1 hour of purchase
All sales of custom made goods are final. Returned merchandise must be in its original condition to be eligible for a refund. Refunds on returned items are for the list price only, any cost of shipping upgrades such as expedited shipping or international shipping charges are non-refundable
Please contact Stephanie with any requests or questions: stephanie@highlandridgedecor.com
Returns will be processed within 3 business days after merchandise is received